Beschreibung : Support Engineer International. Unternehmen : ABB. Lage : Homeoffice in Eggelsberg, O�
Support Engineer International Take your next career step at B&R – a member of the ABB Group – with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At B&R – a member of the ABB Group, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences. Join the automation team at B&R- a member of the ABB Group.
As a Service Engineer, you will execute service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. You will cooperate closely with customers and other ABB teams, act as the technical point while delivering quality and satisfying customer service. In this role you will also be responsible for providing routine maintenance and on-site or remote technical support.
- Performing service tasks like installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)
- Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines
- Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions
- Coordinating and executing specialist projects through planning, meeting milestones and regular reviews
- Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future
- Identifying opportunities to develop new service applications, equipment and methods
- Completed technical education (HTL, FH/Uni) or comparable professional training in the fields of electronics/mechatronics
- Distinct team orientation and very good communication skills
- Structured, reliable, accurate and independent way of working with very good organizational skills
- Very good knowledge of English required
At B&R – a member of the ABB Group, you can expect an exciting and challenging job with an individually tailored introductory training. You will work in agile teams where you have the opportunity to actively contribute and drive ideas forward. Our flexible work models (e.g. flextime, hybrid) offer you an optimal work-life balance. Our unique B&R spirit is characterized by appreciation, communication at eye level and an informal work culture. We offer you customized training and development programs as well as exciting development opportunities within the company. Numerous other B&R benefits (Parental Leave Program, Employee Assistance Program and many more) round off our offer. In order to comply with legal requirements, we refer to the minimum salary of the collective agreement for the electrical and electronics industry in the amount of € 3,024.27 (entry-level employee) – € 3,409.59 (experienced employee) gross/month. There is a clear willingness to increase pay based on qualifications and experience. ABB's Machine Automation Division, also known to our customers as B&R, is an innovative automation company headquartered in Austria with additional offices around the world. B&R became part of ABB's Robotics & Discrete Automation division in 2017 and, together with the ABB Robotics division, employs more than 11,000 people at over 100 locations in more than 53 countries. As a leading global provider of automation solutions, B&R develops, produces and sells industrial electronics, software solutions and mechatronic solutions as well as technologies for machine and factory automation. Since 2020, B&R's automation portfolio has also included Codian brand delta robots. With its innovative solutions, B&R sets new standards and consistently exceeds its customers' expectations. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate
